Shipping Policy

Gift Certificates will be mailed out through Canada Post (letter mail) within 24 hours of purchase.

Refund Policy

Gift Certificates may be returned for a full refund in store with receipt.

Cancellation / Return / Exchange Policy

Orders may be cancelled up until it has been mailed off.  Once the order has been mailed it can not be cancelled, it can however be returned for a full refund (with receipt).  A refund will be issued once the item has been received at Grooves (236 Dundas St, London ON)